❓ Frequently Asked Questions
What certifications do your products hold?
All our products are ISO certified, 90% have CE marking, and some are FDA approved.
What is the warranty period for this medical equipment?
Generally, we provide a 14-month warranty after the goods leave the origin. Certain manufactured units come with a 24-month warranty.
What are the acceptable payment methods?
We accept T/T in advance, Western Union, MoneyGram, and L/C if required.
Do you offer OEM services?
Yes, we can provide OEM services. Some low-value products may require a specific minimum quantity for customization.
What is the Minimum Order Quantity (MOQ)?
For common equipment, the MOQ is 1 piece. For consumables, the MOQ is negotiable.
Are you a manufacturer or a trading company?
We are an integrated Industry & Trade company with our own investments in manufacturing facilities to ensure a strong and reliable supply chain.