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Frequently Asked Questions
1. What is the testing capacity of the BK-400?
The system provides a high throughput of 400 tests per hour, making it suitable for busy clinical laboratories.
2. How is the quality of the products guaranteed?
We maintain strict quality control with pre-production samples and a final inspection before every shipment to ensure international standards.
3. What types of analytical instruments do you provide?
Our range includes Chemistry Analyzers, Hematology Analyzers, ELISA Readers, Urine Analyzers, and various Electrolytic Analyzers.
4. What are the storage requirements for reagents?
The system features 90 refrigerated reagent positions maintained at a constant 2~8ºC to ensure reagent stability.
5. What after-sales services are available?
We offer a 1-year warranty, comprehensive training on installation and operation, and technical support from our engineering team.
6. What payment and delivery terms are accepted?
We accept various terms including FOB, CIF, DDP, and payments via T/T, L/C, or Credit Card in multiple global currencies.