● FAQ
1. What is the image resolution of the veterinary endoscope?
The system provides Full HD 1080P high-definition images at 30fps, ensuring clear visualization for diagnostic and surgical procedures.
2. Can I use this for different types of animals?
Yes, we offer various insertion tube diameters (6.3mm, 8.3mm, and 12.9mm) and lengths (1200mm to 3300mm) to suit different veterinary medical needs.
3. What payment methods are accepted for orders?
We support multiple payment options including Trade Assurance, Credit Card, Bank Transfer (T/T), and Western Union.
4. How is the product warranty handled?
The product comes with a warranty ranging from 12 to 60 months. Our after-sales team guarantees a reply within 8 hours for any technical inquiries.
5. Do you provide training on how to use the equipment?
Yes, we offer comprehensive video tutorials covering installation, operation, and maintenance, as well as real-time online video call training.
6. What is the typical delivery time for an order?
Standard stock items are ready for shipment within 24 hours. Customized OEM orders typically require 2-7 working days for processing.
Petovira Animal
