1. What are the available payment methods?
We support multiple payment options including Trade Assurance, Credit Card, Bank Transfer (T/T), Western Union, and L/C.
2. How long is the delivery lead time?
Ready stock items are dispatched within 24 hours. OEM orders typically require 2-7 working days.
3. Can this system connect to external monitors?
Yes, the system is equipped with HDMI and CVBS interfaces and can connect to 15, 21, or 24-inch external monitors.
4. What kind of training is provided?
We provide comprehensive video tutorials and real-time online video call training for both installation and operation.
5. What is the warranty policy?
We offer a warranty ranging from 12 to 60 months, with a dedicated after-sales response time within 8 hours.
6. Does the system support video recording?
Yes, it features an integrated HD recorder that saves files in MP4 format to external USB or mobile hard disks up to 2T.
Petovira Animal
